We accept return or exchange when we make the produce wrong. Please contact us in 5 days since you received the package. The return or exchange item suit remain good condition. The bodysuits should be not wore or washed.
Zentai-Zentai.com Return Policy
We are sorry if you have to file a Return Form request. In order to help you to get your return/exchange/refund smoothly, please read the following policies carefully:
- 1. Please kindly notice that a Return Form number is required for each return. We will not process any return without the Return Form number.
- 2. Request the return must be filed within 3 days based on the delivery date of your package. Any quality issues should be proved with photographs and descriptions. Please contact : firstname.lastname@example.org
- 3. Return must be completed, unused, unwashed and with original packaging. Any item altered or with odors(perfume, smoke, etc) is not returnable.
- 4. Custom orders (include size custom, special options and process with supplied design), Clearance are not returnable.
- 5. The Return Form number will expire 3 days after we issue it. So please send us the package back as soon as you received the number.Then provide us the tracking number and other tracking info.
- 6. After received the returned package, our staff will process the return by inspect the returned items. The refund funds will be posted to your Paypal account in 5-7 business days for your Paypal account to make it available.
- 7. Zentai-Zentai reserves the rights to deny credit if items returned in unacceptable condition.
- 8. Customers will be responsible for all return shipping cost. Returns marks COD will be refused.
Kindly remainder: please send returns by postal office which is preferred.
Any question? Please contact us at:email@example.com.